When a Monday-morning server crash corrupted every file — including the backups — Jeff Gradek, President of Filter Services, realized his company’s on-site Macola ERP was a liability rather than a backbone. Determined to become “a successful filter company, not an unsuccessful technology company,” he evaluated Prophet21, Microsoft Dynamics and IBS before choosing NetSuite’s true-cloud platform.
Key criteria were:
- a browser-based UI familiar to today’s workforce,
- speed and agility,
- the ability to unify distribution and service operations,
- and a built-in CRM to avoid yet another future project.
Just months after NetSuite go-live, financial statements update continuously and month-end closes in days, giving Gradek real-time cash-flow insight for smarter budgeting. Cloud dashboards let staff in a soon-to-open Indianapolis branch see the same data as headquarters, eliminating distance as the company scales. Gradek’s advice to peers on outdated systems: partner with a vendor “investing in its technology” and poised to keep you winning over the next decade — which, for him, still points to NetSuite.
