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NetSuite Managed Services


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BRONZE
- Weekly Meetings
- Support for Common Consulting Issues
- Sales Order and Fulfillment Errors
- Quoting and Solution Design Included
- Annual Business Review
- Includes Access to Pre-Packaged StratusGreen Solutions
- 5 Developer Hours/Month Included
- License Fee Waiver for Paper Street Guide for Duration of Contract
SILVER
- Weekly Meetings
- Support for Common Consulting Issues
- Sales Order and Fulfillment Errors
- Quoting and Solution Design Included
- Annual Business Review
- Includes Access to Pre-Packaged StratusGreen Solutions
- 10 Developer Hours/Month Included
- License Fee Waiver for Paper Street Guide for Duration of Contract
GOLD
- Weekly Meetings
- Support for Common Consulting Issues
- Sales Order and Fulfillment Errors
- Quoting and Solution Design Included
- Bi-Annual Business Review
- Includes Access to Pre-Packaged StratusGreen Solutions
- 20 Developer Hours/Month Included
- License Fee Waiver for Paper Street Guide for Duration of Contract
PLATINUM
- Weekly Meetings
- Support for Common Consulting Issues
- Sales Order and Fulfillment Errors
- Quoting and Solution Design Included
- Quarterly Business Review
- Includes Access to Pre-Packaged StratusGreen Solutions
- 30 Developer Hours/Month Included
- License Fee Waiver for Paper Street Guide for Duration of Contract
Common Consulting Issues
All NetSuite Managed Services plans include support for common consulting issues, including:
Data Flow Issues
Problems with scheduled scripts, data imports, and integrations causing errors or discrepancies in data.
Workflow and Automation Challenges
Issues such as approval workflows, backorder logic, and other automated processes requiring troubleshooting and adjustments.
Reporting and Search Inaccuracies
Inaccurate or incomplete reports and searches, including missing fields, permission errors, and incorrect calculations.
System Errors and Unexpected Behavior
Errors related to specific fields, mass updates, page loading, and other system functions impacting user experience.
User Access and Permission Problems
Incorrectly configured employee access or permissions leading to errors or limited functionality.
Billing and Invoice Discrepancies
Issues such as billing calculations, lease invoices, and vendor matching causing incorrect charges or payments.
Sales Order and Fulfillment Errors
Problems with sales order processing, including missing fields, incorrect quantities, and issues with special orders.
Meetings & Business Review
Here is some information about our Meetings & Business Reviews.
Pre-Packaged StratusGreen Solutions
Information on our pre packaged solutions:
Paper Street Guide
Create, Manage & Share Controlled Documentation
Paper Street Guide is a tool that enables users to easily create, manage, and share controlled documentation about their business processes. It provides a centralized repository for process documentation, making it easy for teams to collaborate and stay up-to-date on the latest changes.
Benefits
- Improved Efficiency
- Increased Collaboration
- Reduced Risk
- Enhanced Compliance
Features
- Process Mapping
- Continuous Improvement
- Quality Management
- Standard Operating Procedures (SOPs)
- Training and Onboarding
Are there more plans?
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Plan Discounts
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